ZKTeco Installation and Support Services in Dubai, UAE

Sion General Trading Co LLC, the authorised ZKTeco supplier in Deira, Dubai, takes your project from the first site survey to long-term maintenance, across all 7 Emirates.

Site Survey & System Design

We visit your premises, check doors, cabling routes, network and power, and design a system with a device list, software and an itemised quotation.

Supply of Genuine ZKTeco Hardware

As an authorised ZKTeco supplier, we supply genuine ZKTeco devices with the manufacturer's warranty. Ask us for current stock and lead times.

Installation & Commissioning

Our engineers handle cabling, device mounting, lock and gate wiring, system configuration and commissioning across all 7 Emirates.

Training

On-site and remote training for administrators and HR teams on BioTime, ZKBio CVSecurity and the devices, in English and Arabic.

AMC & Preventive Maintenance

Annual Maintenance Contracts (AMC) with scheduled preventive visits, priority support and agreed response times.

Software & Payroll Integration

We set up BioTime and ZKBio CVSecurity, and the attendance exports your payroll or HR system needs, such as SAP, Oracle, Tally, Zoho People or QuickBooks.

Access Levels & Audit Trails

Role-based access levels, schedules, audit trails and reports, configured with your security consultant for your building's requirements (for example SIRA in Dubai).

UAE-wide Delivery

Delivery from our Deira, Dubai office to Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

Bilingual Support

Support in English and Arabic by phone and WhatsApp: remote diagnostics, firmware and software updates, and on-site visits when needed.

How a project works

From site survey to support, step by step

  1. Site survey

    We record the doors, gates and entrances, cabling routes, network and power points, the number of users and how you want reports to work.

  2. Design and quotation

    You receive a device list, software licences, cabling and accessories, and an itemised quotation.

  3. Supply and installation

    We deliver genuine ZKTeco hardware, install the devices, locks and gates, and run the cabling.

  4. Configuration and testing

    We set up the software, users, access levels, shifts and reports, and test every door, gate and report with you.

  5. Handover and training

    Your administrators are trained in English or Arabic, and you receive the system details and user list.

  6. Support and maintenance

    We support you after handover by phone, WhatsApp and on-site visits, with annual maintenance contracts available.

ZKTeco systems we install

Service areas

We are based in Deira, Dubai, and work across the UAE. See ZKTeco supplier in the UAE, or choose your emirate:

Frequently asked questions

How long does a ZKTeco installation take?

It depends on the site. A single attendance machine can usually be installed in a few hours, while multi-door access control, turnstiles and parking barriers take longer. We confirm the schedule in the quotation.

What does an AMC include?

Scheduled preventive maintenance visits, priority support, firmware and software updates, and agreed response times. The exact scope is set out in each contract.

Can BioTime send attendance data to our payroll system?

Yes. BioTime exports attendance reports, for example to Excel or CSV, in a format your payroll or HR system can import. We set up the export during installation.

Do you provide training in Arabic?

Yes. Training for administrators and HR teams is available in English and Arabic, on site or remotely.

Which areas do you cover?

All seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. We also export to GCC countries and Africa.

Read more: how ZKTeco attendance data reaches payroll.

Plan your ZKTeco project with Sion General Trading

Book a free consultation with a ZKTeco specialist at our Deira, Dubai office, by phone or WhatsApp.

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