Is your ZKTeco attendance machine not working, or has a door stopped opening? Sion General Trading Co LLC repairs and services ZKTeco attendance machines, face recognition terminals, access control panels, readers, locks and turnstiles in Dubai. Bring the device to our office in Deira or ask for an on-site visit, and we will find the cause before recommending a repair.
Many faults are not in the device itself. A changed network setting, a failed power adapter, a full database or a loose lock wire can all look like a broken machine. That is why we diagnose first and explain what we found. You then decide whether to repair, replace a part or replace the device, and you approve the work before we start.
Looking for a ZKTeco service centre in Dubai? Please note that we are an authorised ZKTeco supplier and reseller, not an official ZKTeco service centre. For devices under warranty, we assess the fault and arrange repair or replacement through ZKTeco. For devices out of warranty, or with damage the warranty does not cover, we quote the repair or a replacement.
The device no longer appears in BioTime or ZKBio CVSecurity. We check the network cable, IP address, router changes, communication settings and the software service. A change to the office network is a common cause, and it can often be fixed without any parts.
Users are rejected or have to try several times. We clean and inspect the sensor, check for scratches or wear, and review enrolment quality. Re-enrolling users with poor templates, or adding a second finger, often solves the problem.
Recognition is slow or fails for some people. We check lighting, sun glare, mounting height, camera cleanliness and the matching settings. Moving the device or adjusting its settings can fix the problem without a repair.
The device accepts the user but the door stays locked, or the door will not lock at all. We test the lock, power supply, exit button, door sensor, wiring and relay output, and check door alignment for magnetic locks.
Attendance records show the wrong time, which breaks shift reports. We check the device clock, time zone and daylight settings, and how the software synchronises time with the device after a power cut.
Punches appear on the device but not in reports. We check the connection, how the device is registered in BioTime, upload settings, the database and licence limits. Where records are still stored on the device, we recover them.
Genuine ZKTeco products from our catalogue. Open any product for specifications and a datasheet.
Biopro Mh20 Fingerprint Time Attendance System The BioPro MH20 fingerprint time attendance system is a reliable biometric device designed to manage employee…
Multi-biometric fast verification. Touch Keypad. Infrared auto-turning on a function to save power. Quick recognition of dry, wet, and rough fingers.
2.8-inch color display with graphical UI for easy operation. Effectively prevent duplicated face registration.
Zkteco Facekiosk V43 Facial Recognition Smart Kiosk The ZKTeco FaceKiosk V43 is a powerful facial recognition smart kiosk designed for interactive applications…
Zkteco Proface X Outdoor Facial Recognition Terminal – Supplier In Dubai, Uae The ZKTeco ProFace X is a high-end outdoor & vandal-resistant facial recognition…
Zkteco Proface X P Face & Palm Recognition Access Control Terminal The ZKTeco ProFace X P is a powerful hybrid biometric access control and time attendance…
ZKTeco UHF reader, Reader, RFID long-range proximity card reader
A fingerprint reader with RS485 communication interface works. With Biometric access controllers and fingerprint standalone access control, including inBIO…
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DBC Building, F204, near Airport Road, Al Khabaisi, Deira, Dubai, UAE
Send us the models or describe your site. ZKTeco Supplier, DBC Building, F204, near Airport Road, Al Khabaisi, Deira, Dubai.